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Problem:


If we are clicking the following URL https://<SignavioSystem>/p/explorer?t=<TenantId>, we will be forwarded to the Collaboration Hub instead of the Explorer. If we are already authenticated, we will be forwarded to the Explorer.



Solution:


The current problem is, that your IDP needs to get a signed AuthnRequest from our system, which we are not sending for your TenantId. There are two possible solutions for this problem:

  • Deactivate the option in your IDP-system, that you need a signed AuthnRequest
  • Activate the signed AuthnRequest in your Signavio worksapce
    • Open the Explorer
    • Open "Manage Collaboration Hub authentication"
    • Choose "SAML 2.0 based authentication"
    • Activate the checkbox "Sign authentication request"