Skip to end of metadata
Go to start of metadata

Problem:


When sending an email notification, I can use an 'email banner'/picture.
I do this through: ![Alt text](https://Location on our company Sharepoint)

My picture is visible when previewing the email message. (attachment preview email)
However, when receiving the mail, this banner/picture is not shown. (attachment email picture not showing)

What is the reason why this picture is not showing?



Solution:


Please check if the image is available without being logged in to Sharepoint. Usually this problem stems from the fact that the image is not publicly available. 

Please also read the information provided in the user guide.