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Problem:


How can I change the license type of a user?



Solution:


You can't directly change the license type of a user, for example from QuickModel to Enterprise, from Enterprise to Hub. This is a current limitation and it has been reported.

There are 2 workarounds :
- Contact the support team: https://support.signavio.com

- You can delete the user and invite him again with the correct license, but check this article before deleting a user:
https://docs.signavio.com/userguide/editor/en/workspace_admin/manage_users_access/adding_new_modelers.html#removing-access-of-registered-users


ユーザーのライセンスタイプを変更するには(日本語)