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Problem:


With the planned release on February 4, the Chrome Browser will have a modified handling of the mechanics of cookies, especially "SameSite cookies". This may lead to a login failure when accessing Signavio products or to the login page being reloaded with an authentication error.



Solution:


In order to use the Chrome Browser as usual, you have to update the version. In the linked article of the Chromium blog the topic is described in detail. (https://blog.chromium.org/2019/10/developers-get-ready-for-new.html). Signavio has no influence on this topic itself and this is purely browser dependent. Mozilla Firefox, Internet Explorer and Edge are not affected to this topic yet.

Click here to get the KB-article in German.